We're based in UAE, All Smartify shop orders ship directly from Dubai.

We ship all orders placed Saturday - Thursday before 3:30PM UAE time / 6:30PM UAE time the same day. For customers within the United Arab Emirates, your order should arrive within 2 business days via Priority Mail. If you do not receive your order within 3 days, please check your mailbox and tracking number, then contact us.

We also ship international orders. Average delivery time is 6-9 business days but could take longer depending on your country's customs process. This is outside of the control of Smartify shop and the shipping carrier. Please note that certain countries may apply tariffs after the package is accepted. We recommend checking with your local post office to find out if that applies to you as Smartify shop does not cover customs fees, import duties, taxes or other charges.